Is Elation Health down?

Last checked 4m ago
Current status
Elation Health is up

No incidents right now.

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  • Official status page: elation.status.io
  • Checked every 5 minutes
  • 79 components tracked

Elation Health is operational right now. Last checked 4m ago; the most recent incident resolved 23d ago.

Real-time Elation Health status, recent outages, and incident history: pulled directly from Elation Health's official status page at elation.status.io every 5 minutes. Pingoru tracks 79 Elation Health services and has captured 10 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Elation Health reports a new incident, free for 3 monitors, no credit card.

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Elation Health uptime 99.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Elevated rate of outbound fax failures
    Resolved 18h 45m
    Started Oct 08, 2026, 11:04 PM UTC · Resolved Oct 09, 2026, 05:49 PM UTC
    Fax serviceOutbound Email — 3rd party vendor
    Timeline · 1 update
    • identified · Oct 08, 2026, 11:04 PM UTC

      We are currently experiencing an elevated rate of outbound fax failures. Inbound fax delivery is unaffected. We are working with our fax vendor to resolve the issue and will provide more updates as they are available.

    Latest: We are currently experiencing an elevated rate of outbound fax failures. Inbound fax delivery is unaffected. We are working with our fax vendor to resolve the issue and will provid…

  2. E-Prescribing Controlled Substance Submission Errors
    Resolved 4h 25m
    Started Sep 10, 2026, 03:34 PM UTC · Resolved Sep 10, 2026, 08:00 PM UTC
    Electronic prescription servicePayment Processing — app.elationemr.com
    Timeline · 4 updates
    • investigating · Sep 10, 2026, 03:34 PM UTC

      Providers attempting to send multiple months of a Schedule II controlled substance prescription electronically in one session may see a false duplicate error, or the option to send electronically may disappear entirely. Affected prescriptions are not reaching the pharmacy and must be sent as separate, single-month orders instead.

    • identified · Sep 10, 2026, 04:04 PM UTC

      Our team has identified the root cause of this issue and is working to implement a fix.

    • identified · Sep 10, 2026, 04:44 PM UTC

      We are in the process of deploying a fix.

    • monitoring · Sep 10, 2026, 06:11 PM UTC

      Our team has deployed a fix and we are seeing signs of recovery. We will continue to monitor to ensure a full recovery.

    Latest: Our team has deployed a fix and we are seeing signs of recovery. We will continue to monitor to ensure a full recovery.

  3. AI billing code generation service impaired
    Resolved 22m
    Started Aug 26, 2026, 09:43 PM UTC · Resolved Aug 26, 2026, 10:05 PM UTC
    Elation BillingPayment Processing — app.elationemr.com
    Timeline · 1 update
    • investigating · Aug 26, 2026, 09:43 PM UTC

      We are investigating an elevated failure rate when performing automated billing code generation, or when saving bills.

    Latest: We are investigating an elevated failure rate when performing automated billing code generation, or when saving bills.

  4. e-Prescribing errors
    Resolved 3h 7m
    Started Aug 26, 2026, 09:26 PM UTC · Resolved Aug 27, 2026, 12:34 AM UTC
    Electronic prescription servicePayment Processing — app.elationemr.com
    Timeline · 5 updates
    • investigating · Aug 26, 2026, 09:26 PM UTC

      Some practices are seeing an error when attempting to send prescriptions electronically.

    • identified · Aug 26, 2026, 09:58 PM UTC

      We have identified the cause of the issue and are working on deploying a fix.

    • identified · Aug 26, 2026, 10:31 PM UTC

      We are currently in the process of deploying a fix for this.

    • identified · Aug 26, 2026, 11:00 PM UTC

      The fix is in the process of being deployed.

    • identified · Aug 26, 2026, 11:38 PM UTC

      We're continuing to roll out the fix for this issue.

    Latest: We're continuing to roll out the fix for this issue.

  5. Immunization Registry Reporting
    Resolved 2h 13m
    Started Aug 25, 2026, 07:07 PM UTC · Resolved Aug 25, 2026, 09:20 PM UTC
    Lab integrationsOutbound Email — 3rd party vendor
    Timeline · 4 updates
    • investigating · Aug 25, 2026, 07:07 PM UTC

      We are currently investigating an outage with our immunization registry. Practices may be unable to submit immunization at this time.

    • investigating · Aug 25, 2026, 07:48 PM UTC

      We are still investigating the issue.

    • identified · Aug 25, 2026, 08:26 PM UTC

      We have isolated the issue to a connection to one of our internal caching systems. We are currently working on a fix.

    • monitoring · Aug 25, 2026, 08:51 PM UTC

      We have rolled out a fix and are seeing the system health recover. We will continue to monitor.

    Latest: We have rolled out a fix and are seeing the system health recover. We will continue to monitor.

See the full Elation Health outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Elation Health outage history →

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Incident record

Since April 2026 · Status.io · 79 components checked every 5 minutes
22incidents recorded
22last 12 months
10last 90 days
20 hourstypical duration, 12 months

The longest incident in the last year, Inability to Check Patient Insurance Eligibility on July 29, 2026, ran for 6 days.

Most affected components, last 12 months

  • Payment Processing — app.elationemr.com15
  • Outbound Email — 3rd party vendor8
  • Web Application (EHR)5
  • Electronic prescription service4
  • Fax service4

Latest incidents

  • Elevated rate of outbound fax failures October 8, 2026 · 19 hours · degraded service

    We are currently experiencing an elevated rate of outbound fax failures. Inbound fax delivery is unaffected. We are working with our fax vendor to resolve the…

  • E-Prescribing Controlled Substance Submission Errors September 10, 2026 · 4 hours · degraded service

    Providers attempting to send multiple months of a Schedule II controlled substance prescription electronically in one session may see a false duplicate error…

  • AI billing code generation service impaired August 26, 2026 · 22 minutes · degraded service

    We are investigating an elevated failure rate when performing automated billing code generation, or when saving bills.

Outage history

Past 90 days · 10 incidents View full outage history →