Is Elation Health down?
Last checked 6m agoNo incidents right now.
Elation Health is operational right now. Last checked 6m ago; the most recent incident resolved 7d ago.
Real-time Elation Health status, recent outages, and incident history — pulled directly from Elation Health's official status page at https://elation.status.io every 5 minutes. Pingoru tracks 79 Elation Health services and has captured 6 incidents in the last 90 days (99.30% uptime). Get email, Slack, Discord, or webhook alerts the moment Elation Health reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Visit Notesapp.elationemr.com
Timeline · 3 updates
- investigating · Jun 05, 2026, 04:45 PM UTC
Our team is working to address site slowness and errors, especially related to visit notes.
- identified · Jun 05, 2026, 05:14 PM UTC
Our team is continuing to work to mitigate the elevated latency around note operations.
- identified · Jun 05, 2026, 06:07 PM UTC
We have deployed changes to broadly restore the health of the platform. There is still some limited impact to features like Chart Assist that we are working to fully resolve.
Latest: We have deployed changes to broadly restore the health of the platform. There is still some limited impact to features like Chart Assist that we are working to fully resolve.
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- Web Application (EHR)Passport web applicationapp.elationpassport.comSearch functionalityAPI Webhooksapp.elationemr.com
Timeline · 4 updates
- investigating · May 26, 2026, 06:24 PM UTC
We are investigating elevated latency across the EHR.
- identified · May 26, 2026, 07:00 PM UTC
We have identified the cause of the slowdown and are deploying additional server capacity. We expect system performance to improve as the new systems come online.
- identified · May 26, 2026, 07:11 PM UTC
We have identified the cause of this issue as being related to one of our search indexes which is experiencing higher than anticipated volume. We are investigating the source of the increased traffic, and also bringing additional capacity online.
- monitoring · May 26, 2026, 07:19 PM UTC
We are seeing significant signs of recovery. The new infrastructure is still coming online and performance hasn't returned fully to baseline, but is within a few percentage of what we expect at this time. We will continue to monitor the health of the platform.
Latest: We are seeing significant signs of recovery. The new infrastructure is still coming online and performance hasn't returned fully to baseline, but is within a few percentage of what…
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- Web Application (EHR)Passport web applicationapp.elationpassport.comSearch functionalityBackground workersFax serviceAPI WebhooksElectronic prescription serviceSMS notification servicenorthern california data center 1
Timeline · 3 updates
- investigating · May 11, 2026, 03:07 PM UTC
We are currently investigating an elevated rate of errors and request timeouts.
- identified · May 11, 2026, 03:16 PM UTC
We have identified the cause of this disruption and are working to address the issue
- monitoring · May 11, 2026, 03:24 PM UTC
Our fix has deployed and our internal performance metrics /error rates have returned to normal.
Latest: Our fix has deployed and our internal performance metrics /error rates have returned to normal.
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- Patient Chartsapp.elationemr.com
Timeline · 2 updates
- identified · May 05, 2026, 06:04 PM UTC
We are experiencing an issue with our clinical insights, and are working on a fix.
- monitoring · May 05, 2026, 06:38 PM UTC
The issue has been resolved, and our teams will continue to monitor. We apologize for the inconvenience. We are investigating ways to improve the resilience of one of our sub-systems, so that this issue does not reoccur.
Latest: The issue has been resolved, and our teams will continue to monitor. We apologize for the inconvenience. We are investigating ways to improve the resilience of one of our sub-syste…
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- Web Application (EHR)app.elationemr.com
Timeline · 2 updates
- investigating · May 04, 2026, 04:14 PM UTC
We are investigating reports of slow page performance and errors. We do not see any indication of issues in our site health metrics, and are investigating potential upstream connectivity issues. We will provide updates as they are available.
- investigating · May 04, 2026, 04:28 PM UTC
The connectivity issues appear limited to connection from AT&T. We are still investigating, but at this time all indications point to a ISP issue impacting AT&T customers.
Latest: The connectivity issues appear limited to connection from AT&T. We are still investigating, but at this time all indications point to a ISP issue impacting AT&T customers.
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See the full Elation Health outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Elation Health outage history →Or sign up free to get alerts when Elation Health breaks · 10 free monitors · No credit card
- Elevated latency and errors ResolvedStarted Jun 05, 2026, 04:45 PM UTC · Resolved Jun 06, 2026, 06:02 PM UTC · 1d 1h
- Increased app latency ResolvedStarted May 26, 2026, 06:24 PM UTC · Resolved May 26, 2026, 08:00 PM UTC · 1h 35m
- Elevated latency and errors ResolvedStarted May 11, 2026, 03:07 PM UTC · Resolved May 11, 2026, 03:57 PM UTC · 49m
- Clinical Insights Service Disruption ResolvedStarted May 05, 2026, 06:04 PM UTC · Resolved May 11, 2026, 03:07 PM UTC · 5d 21h
- Site slowness/errors ResolvedStarted May 04, 2026, 04:14 PM UTC · Resolved May 04, 2026, 05:06 PM UTC · 52m
- Started Apr 19, 2026, 09:14 PM UTC · Resolved Apr 19, 2026, 09:14 PM UTC · —