Elastic Cloud incident

Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints

Major Resolved View vendor source →

Elastic Cloud experienced a major incident on March 30, 2026 affecting Elastic Inference Service, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 06:46 PM UTC
Resolved
Mar 30, 2026, 07:57 PM UTC
Duration
1h 10m
Detected by Pingoru
Mar 30, 2026, 06:46 PM UTC

Affected components

Elastic Inference Service

Update timeline

  1. investigating Mar 30, 2026, 06:46 PM UTC

    We're seeing elevated 5xx error rates for the Claude Sonnet 4.5 model in EIS. The following default inference endpoints are affected: - .anthropic-claude-4.5-sonnet-chat_completion - .anthropic-claude-4.5-sonnet-completion - .gp-llm-v2-chat_completion - .gp-llm-v2-completion We're investigating and will update again in 2 hours or if there's a change in status.

  2. resolved Mar 30, 2026, 07:57 PM UTC

    Endpoints are operating normally