Is Elastic Cloud down?

Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are currently investigating the issue.

Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. Recovery has started and we will provide further updates as we progress.

Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are seeing increased recovery across as we monitor the situation. Services are being restored. Monitoring is continuing, and we will provide further updates as we progress.

This incident has been resolved.

Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure North Europe region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 1 hour

We are seeing some signs of recovery, and have taken action to mitigate the impact and speed up recovery. Some users will still see seeing missing metrics visualizations in the Cloud console, for deployments in the Azure North Europe region. We are actively investigating and will provide another update within 1 hour

This incident has been resolved.

We're aware of an issue with creating Serverless projects in the AWS ap-southeast-2 region. The engineering team is investigating the problem. We will post the next update in 2 hours.

This issue has been resolved.

We are currently investigating an issue caused by a Microsoft Azure service disruption that is impacting some of our services. Users may experience intermittent errors, delays, or inability to access certain features depending on the affected Azure service and region. Our team is actively monitoring the situation and assessing the impact on our environment. At this time, the issue appears to be related to the upstream cloud provider. We will provide further updates as more information becomes available.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate the impact of an upstream Azure WestUS2 outage which is impacting Elastic services and deployment healthiness, including Elastic Serverless projects hosted in this region. We have confirmed that impact to our service is limited to a single availability zone (westus2-2). Customers whose deployments are not configured for high availability may experience intermittent errors, delays, or inability to access certain features. Deployments configured for high availability across multiple zones are not expected to be affected. Our team is working to mitigate the situation and the impact on our environment. We will provide further updates as more information becomes available.

We continue to respond to an upstream Microsoft Azure outage in Azure West US 2 (azure-westus2), caused by a datacenter power event reported by Azure. Elastic impact remains limited to availability zone westus2-2. Customers with deployments not configured for high availability in this region may continue to experience intermittent connectivity errors, degraded performance, or delays when performing deployment operations (including create, edit, restart, and delete). Deployments configured for high availability across multiple availability zones are not expected to be affected. Our teams are actively remediating affected infrastructure in the impacted zone. Recovery progress is currently constrained by degraded Azure platform APIs and capacity availability in the region.

We continue to remediate the impact of an upstream Azure outage in Azure West US 2 (azure-westus2), limited to availability zone westus2-2. Customers with deployments not configured for high availability in this region may continue to experience intermittent connectivity errors, degraded performance, or delays when performing deployment operations. Deployments configured for high availability across multiple availability zones are not expected to be affected. Our teams remain actively engaged with Microsoft Azure and are working to restore affected infrastructure. We will provide further updates as recovery progresses

Remediation is underway and systems are recovering. We  continue to monitor the situation and will post an update in the next 2 hours or earlier.

We continue to monitor the situation which has mostly recovered. A small number of deployments are still not healthy. Our support team is working on resolving these on a case-by-case basis.

This incident has been resolved.

Some users experienced missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure Southeast Asia region. We have already stabilized the situation.