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Elastic Cloud is down

Active incident: Connectivity disruption for AWS Bahrain (me-south-1)

Official status page: https://status.elastic.co · Polled every 5 minutes · 572 components tracked

Elastic Cloud is reporting a major outage right now (last checked 1m ago). 1 active incident on the official status page.

Real-time Elastic Cloud status, recent outages, and incident history — pulled directly from Elastic Cloud's official status page at https://status.elastic.co every 5 minutes. Pingoru tracks 572 Elastic Cloud services and has captured 28 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Elastic Cloud reports a new incident — free for 5 monitors, no credit card.

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Elastic Cloud uptime 99.78% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 151d 22h
    Started Mar 02, 2026, 06:23 AM UTC
    AWS EC2 Health: me-south-1Snapshot Storage Infrastructure (S3): me-south-1Deployment orchestration (Create/Edit/Restart/Delete): AWS me-south-1APM connectivity: AWS me-south-1AWS Infrastructure health: me-south-1Elasticsearch connectivity: AWS me-south-1Kibana connectivity: AWS me-south-1
    Timeline · 13 updates
    • identified · Mar 02, 2026, 06:23 AM UTC

      We are aware of connectivity and power issues affecting AWS Bahrain (me-south-1) due to localized power issues. We are awaiting further updates from AWS and will update here once we have more information.

    • identified · Mar 09, 2026, 03:01 PM UTC

      This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Mar 16, 2026, 07:46 PM UTC

      This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Mar 23, 2026, 04:20 PM UTC

      There are no new updates. This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Mar 24, 2026, 09:29 AM UTC

      We have identified a further potential disruption to our services hosted in the AWS Bahrain (me-south-1) region. We are working to determine the scope of this impact, and have engaged with AWS as the providers in this investigation. Further updates will be posted within the hour, or when we have further information.

    • identified · Mar 24, 2026, 11:09 AM UTC

      This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Apr 02, 2026, 12:00 AM UTC

      As this incident remains ongoing with no recovery timeline provided by AWS, we have removed AWS Bahrain (me-south-1) from the available region selection on cloud.elastic.co. The region is currently unavailable for the creation of new deployments. Existing deployments in me-south-1 remain inaccessible due to the ongoing AWS connectivity disruption. Customers in this region should continue to work through Elastic support channels. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Apr 20, 2026, 05:46 PM UTC

      Update — This incident remains ongoing. AWS Bahrain (me-south-1) has been removed from the available region selection on cloud.elastic.co and is unavailable for new deployments. Existing deployments in me-south-1 remain inaccessible due to the ongoing AWS infrastructure disruption. AWS has not provided a recovery timeline for the region. Customers should continue to assume the region is unavailable for the foreseeable future. We continue to support impacted customers individually through our support channels. If you have not yet done so, please open a case so we can assist with your recovery options. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:[email protected]. Apr 20, 2026 — 00:00 UTC

    • identified · May 18, 2026, 04:33 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Jun 01, 2026, 05:13 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Jun 15, 2026, 07:27 PM UTC

      Update — This incident is still ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:[email protected].

    • identified · Jun 29, 2026, 05:14 PM UTC

      Update — This incident is still ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:mailto:[email protected].

    • identified · Jul 13, 2026, 04:42 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    Latest: Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infr…

Recent outages & incidents

Past 90 days
  1. Resolved 1d 8h
    Started Jul 21, 2026, 02:24 PM UTC · Resolved Jul 22, 2026, 11:14 PM UTC
    Timeline · 4 updates
    • investigating · Jul 21, 2026, 02:24 PM UTC

      We have identified an issue with our metering of Instance Capacity for Hosted Deployments that affects a subset of customers. We currently believe the impact to be limited to a small number of customers but are still working to identify and correct all occurrences of this issue. We will proactively issue billing corrections where necessary.

    • investigating · Jul 21, 2026, 11:15 PM UTC

      We are still investigating the metering issue impacting a small number of customers. We will proactively issue billing corrections where necessary. We'll provide another update when new information is available.

    • investigating · Jul 22, 2026, 10:49 AM UTC

      We are still investigating the metering issue impacting a small number of customers. We'll provide a further update when new information is available.

    • resolved · Jul 22, 2026, 11:14 PM UTC

      All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.

    Latest: All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.

  2. Resolved 35m
    Started Jul 21, 2026, 01:45 PM UTC · Resolved Jul 21, 2026, 02:21 PM UTC
    AutoOps
    Timeline · 2 updates
    • identified · Jul 21, 2026, 01:45 PM UTC

      RESOLVED - Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is flowing normally. Impacted deployments may notice some gaps in their AutoOps monitoring data during this timeframe. Note this incident has already been resolved, and is being posted retroactively.

    • resolved · Jul 21, 2026, 02:21 PM UTC

      This incident was resolved on Jul 20 14:00 UTC, and was posted retroactively.

    Latest: This incident was resolved on Jul 20 14:00 UTC, and was posted retroactively.

  3. Resolved 2d 7h
    Started Jul 21, 2026, 09:36 AM UTC · Resolved Jul 23, 2026, 04:37 PM UTC
    Timeline · 5 updates
    • investigating · Jul 21, 2026, 09:36 AM UTC

      We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code. Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button. Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.

    • investigating · Jul 21, 2026, 10:56 AM UTC

      Update: This incident is still ongoing and we are continuing to investigate. We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code. Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button. Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.

    • investigating · Jul 21, 2026, 02:25 PM UTC

      Update: This incident is still ongoing and we are continuing to investigate.

    • monitoring · Jul 21, 2026, 11:10 PM UTC

      Delivery delays have been mitigated. We will continue to monitor to ensure delivery remains stable.

    • resolved · Jul 23, 2026, 04:37 PM UTC

      Delivery delays have been resolved, MFA email delivery is fully functional for all customers.

    Latest: Delivery delays have been resolved, MFA email delivery is fully functional for all customers.

  4. Resolved 15m
    Started Jul 18, 2026, 02:30 AM UTC · Resolved Jul 18, 2026, 02:45 AM UTC
    Timeline · 1 update
    • resolved · Jul 21, 2026, 12:10 PM UTC

      Resolved – This incident is resolved. Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is flowing normally. Impacted deployments may notice some gaps in their AutoOps monitoring data during this timeframe.

    Latest: Resolved – This incident is resolved. Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The und…

  5. Resolved 56m
    Started Jul 15, 2026, 12:15 AM UTC · Resolved Jul 15, 2026, 01:12 AM UTC
    Cloud console
    Timeline · 3 updates
    • investigating · Jul 15, 2026, 12:15 AM UTC

      We are investigating errors with our cloud console affecting access to create, update, delete and view Elastic Cloud Hosted deployments. Our team is actively investigating the cause so that they can mitigate and restore the service.

    • monitoring · Jul 15, 2026, 12:31 AM UTC

      The ability to manage Elastic Cloud Hosted deployments via the Cloud Console has been restored

    • resolved · Jul 15, 2026, 01:12 AM UTC

      This incident has been resolved

    Latest: This incident has been resolved

See the full Elastic Cloud outage history

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Outage history

Past 90 days · 25 incidents View full outage history →