Elastic Cloud incident
Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions
Elastic Cloud experienced a major incident on September 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 02, 2026, 12:04 AM UTC
From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.