Elastic Cloud incident
Delayed Metrics in Cloud Console - GCP us-east4
Elastic Cloud experienced a major incident on September 12, 2026, lasting 8h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 12, 2026, 11:21 PM UTC
We are investigating metrics delays in the console.
- identified Sep 13, 2026, 12:18 AM UTC
We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.
- monitoring Sep 13, 2026, 02:55 AM UTC
Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.
- resolved Sep 13, 2026, 07:45 AM UTC
The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.