Elastic Cloud incident

Synthetics service may not run on schedule (us-east-4)

Major Resolved View vendor source →

Elastic Cloud experienced a major incident on April 6, 2026, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 05:58 PM UTC
Resolved
Apr 06, 2026, 08:43 PM UTC
Duration
2h 45m
Detected by Pingoru
Apr 06, 2026, 05:58 PM UTC

Update timeline

  1. investigating Apr 06, 2026, 05:58 PM UTC

    We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.

  2. identified Apr 06, 2026, 07:16 PM UTC

    We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.

  3. resolved Apr 06, 2026, 08:43 PM UTC

    Issue has been fixed and there should be no more customer impact