Ekata incident

Elevated Merchant Onboarding API Errors

Critical Resolved View vendor source →

Ekata experienced a critical incident on August 29, 2025, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 12:31 AM UTC
Resolved
Aug 29, 2025, 02:24 AM UTC
Duration
1h 52m
Detected by Pingoru
Aug 29, 2025, 12:31 AM UTC

Update timeline

  1. investigating Aug 29, 2025, 12:31 AM UTC

    We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.

  2. resolved Aug 29, 2025, 02:24 AM UTC

    The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!