Ekata incident

Elevated Transaction Risk Errors

Critical Resolved View vendor source →

Ekata experienced a critical incident on October 2, 2025 affecting API - Transaction Risk, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 03:41 PM UTC
Resolved
Oct 02, 2025, 03:42 PM UTC
Duration
1m
Detected by Pingoru
Oct 02, 2025, 03:41 PM UTC

Affected components

API - Transaction Risk

Update timeline

  1. investigating Oct 02, 2025, 03:41 PM UTC

    We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.

  2. resolved Oct 02, 2025, 03:42 PM UTC

    The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!