Edmentum Outage History

Edmentum is up right now

Edmentum had 9 outages in the last 2 years totaling 37h 38m of downtime — averaging 0.4 incidents per month.

There were 9 Edmentum outages since November 19, 2025 totaling 37h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.edmentum.com

Major October 8, 2026

MajorClarity Performance Issues

Detected by Pingoru
Oct 08, 2026, 02:22 PM UTC
Resolved
Oct 08, 2026, 03:23 PM UTC
Duration
1h 1m
Affected: MajorClarity
Timeline · 4 updates
  1. investigating Oct 08, 2026, 02:22 PM UTC

    We are currently investigating an issue affecting access to the MajorClarity platform. Users may experience login failures, authentication errors, or be unable to access portions of the application.

  2. identified Oct 08, 2026, 03:03 PM UTC

    We have identified the root cause and are working to remediate the issue.

  3. monitoring Oct 08, 2026, 03:15 PM UTC

    We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.

  4. resolved Oct 08, 2026, 03:23 PM UTC

    This incident has been resolved. We will continue to monitor the performance to the platform.

Read the full incident report →

Major April 25, 2026

Courseware and Exact Path Performance Issues

Detected by Pingoru
Apr 25, 2026, 11:45 PM UTC
Resolved
Apr 26, 2026, 12:20 AM UTC
Duration
34m
Affected: CoursewareExact Path
Timeline · 3 updates
  1. investigating Apr 25, 2026, 11:45 PM UTC

    We are currently investigating performance issues with the Courseware and Exact Path platforms.

  2. identified Apr 26, 2026, 12:12 AM UTC

    The root cause has been identified, and we are working to resolve the issue.

  3. resolved Apr 26, 2026, 12:42 AM UTC

    This incident has been resolved. We will continue to monitor the performance of the platform.

Read the full incident report →

Major April 23, 2026

Study Island Performance Issues

Detected by Pingoru
Apr 23, 2026, 12:15 PM UTC
Resolved
Apr 23, 2026, 02:53 PM UTC
Duration
2h 38m
Affected: Study Island
Timeline · 3 updates
  1. identified Apr 23, 2026, 02:15 PM UTC

    We are working to resolve issues loading the Study Island platform. The root cause has been identified and we are actively working to implement a fix.

  2. monitoring Apr 23, 2026, 02:29 PM UTC

    A fix has been implemented, and we are seeing the platform return to expected performance levels. We will continue to monitor.

  3. resolved Apr 23, 2026, 02:53 PM UTC

    This incident has been resolved. We will continue to the monitor Study Island's performance.

Read the full incident report →

Minor April 14, 2026

Courseware - Personal Psychology 1 Launch Issue

Detected by Pingoru
Apr 14, 2026, 05:36 PM UTC
Resolved
Apr 14, 2026, 06:33 PM UTC
Duration
57m
Affected: Courseware
Timeline · 2 updates
  1. investigating Apr 14, 2026, 05:36 PM UTC

    We are currently investigating and issue launching the Personal Psychology 1 course. At this time, the issues are isolated to this course.

  2. resolved Apr 14, 2026, 06:33 PM UTC

    This issue has been resolved. We will continue to monitor the courses performance.

Read the full incident report →

Minor April 10, 2026

Courseware and Exact Path

Detected by Pingoru
Apr 10, 2026, 02:45 PM UTC
Resolved
Apr 10, 2026, 06:00 PM UTC
Duration
3h 14m
Affected: CoursewareExact Path
Timeline · 4 updates
  1. investigating Apr 10, 2026, 01:52 PM UTC

    We are currently investigating an issue with Learners for accounts that have Access Control turned on. Learners in such accounts are seeing an error page when logging in and accessing their assignments.

  2. identified Apr 10, 2026, 03:08 PM UTC

    The issue has been identified, and we are working toward the solution.

  3. monitoring Apr 10, 2026, 05:43 PM UTC

    A fix has been implemented, and the platform is performing as expected. We will continue to monitor the platform's performance.

  4. resolved Apr 10, 2026, 06:07 PM UTC

    This incident has been resolved. We will continue to monitor the performance of the platform.

Read the full incident report →

Major February 2, 2026

Exact Path and Renaissance Integration

Detected by Pingoru
Feb 02, 2026, 03:51 PM UTC
Resolved
Feb 03, 2026, 02:44 PM UTC
Duration
22h 52m
Affected: Exact Path
Timeline · 3 updates
  1. investigating Feb 02, 2026, 03:51 PM UTC

    Exact Path is currently unable to connect to the Renaissance integration. This is preventing the overnight data sync and manually triggered syncs from creating Renaissance sourced learning paths. The Edmentum team is investigating.

  2. identified Feb 02, 2026, 04:38 PM UTC

    The issue has been identified and the teams are working on releasing the fix.

  3. resolved Feb 03, 2026, 02:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 20, 2026

Genius: Unable to log in to the Genius platform

Detected by Pingoru
Jan 20, 2026, 08:57 PM UTC
Resolved
Jan 20, 2026, 09:20 PM UTC
Duration
23m
Affected: Genius SIS
Timeline · 2 updates
  1. investigating Jan 20, 2026, 08:57 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 20, 2026, 09:20 PM UTC

    This has been resolved by Genius.

Read the full incident report →

Major January 8, 2026

Performance Issues: MajorClarity

Detected by Pingoru
Jan 08, 2026, 04:45 PM UTC
Resolved
Jan 08, 2026, 06:29 PM UTC
Duration
1h 44m
Affected: MajorClarity
Timeline · 5 updates
  1. investigating Jan 08, 2026, 05:08 PM UTC

    We are currently investigating reports concerning issues logging into the MajorClarity platform.

  2. investigating Jan 08, 2026, 05:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 08, 2026, 05:23 PM UTC

    We have identified the root cause and are working to remediate the issue.

  4. monitoring Jan 08, 2026, 06:17 PM UTC

    We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.

  5. resolved Jan 08, 2026, 06:29 PM UTC

    This incident has been resolved. We will continue to monitor the performance to the platform.

Read the full incident report →

Minor November 19, 2025

Exact Path + NWEA Integration Interruption

Detected by Pingoru
Nov 19, 2025, 01:53 PM UTC
Resolved
Nov 19, 2025, 06:04 PM UTC
Duration
4h 11m
Affected: Exact Path
Timeline · 2 updates
  1. investigating Nov 19, 2025, 01:53 PM UTC

    Exact Path is currently unable to connect to the NWEA API integration. This is preventing the overnight data sync and manually triggered syncs from creating NWEA sourced learning paths. From our investigations, the problem appears to be on NWEA’s side, and we have already reached out to their support team for urgent assistance. Exact Path diagnostic, Renaissance, FL FAST, ILEARN and manual NWEA CSV upload customers are unaffected. We will keep you updated as soon as we have more information or when the issue is resolved.

  2. resolved Nov 19, 2025, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →