Edmentum incident

Exact Path + NWEA Integration Interruption

Minor Resolved View vendor source →

Edmentum experienced a minor incident on November 19, 2025 affecting Exact Path, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 01:53 PM UTC
Resolved
Nov 19, 2025, 06:04 PM UTC
Duration
4h 11m
Detected by Pingoru
Nov 19, 2025, 01:53 PM UTC

Affected components

Exact Path

Update timeline

  1. investigating Nov 19, 2025, 01:53 PM UTC

    Exact Path is currently unable to connect to the NWEA API integration. This is preventing the overnight data sync and manually triggered syncs from creating NWEA sourced learning paths. From our investigations, the problem appears to be on NWEA’s side, and we have already reached out to their support team for urgent assistance. Exact Path diagnostic, Renaissance, FL FAST, ILEARN and manual NWEA CSV upload customers are unaffected. We will keep you updated as soon as we have more information or when the issue is resolved.

  2. resolved Nov 19, 2025, 06:04 PM UTC

    This incident has been resolved.