Edmentum experienced a major incident on April 23, 2026 affecting Study Island, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Study Island
Update timeline
- identified Apr 23, 2026, 02:15 PM UTC
We are working to resolve issues loading the Study Island platform. The root cause has been identified and we are actively working to implement a fix.
- monitoring Apr 23, 2026, 02:29 PM UTC
A fix has been implemented, and we are seeing the platform return to expected performance levels. We will continue to monitor.
- resolved Apr 23, 2026, 02:53 PM UTC
This incident has been resolved. We will continue to the monitor Study Island's performance.