Edmentum experienced a major incident on January 8, 2026 affecting MajorClarity, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
MajorClarity
Update timeline
- investigating Jan 08, 2026, 05:08 PM UTC
We are currently investigating reports concerning issues logging into the MajorClarity platform.
- investigating Jan 08, 2026, 05:09 PM UTC
We are continuing to investigate this issue.
- identified Jan 08, 2026, 05:23 PM UTC
We have identified the root cause and are working to remediate the issue.
- monitoring Jan 08, 2026, 06:17 PM UTC
We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.
- resolved Jan 08, 2026, 06:29 PM UTC
This incident has been resolved. We will continue to monitor the performance to the platform.