Edmentum incident

MajorClarity Performance Issues

Major Resolved View vendor source →

Edmentum experienced a major incident on October 8, 2026 affecting MajorClarity, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 02:22 PM UTC
Resolved
Oct 08, 2026, 03:23 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 08, 2026, 02:22 PM UTC

Affected components

MajorClarity

Update timeline

  1. investigating Oct 08, 2026, 02:22 PM UTC

    We are currently investigating an issue affecting access to the MajorClarity platform. Users may experience login failures, authentication errors, or be unable to access portions of the application.

  2. identified Oct 08, 2026, 03:03 PM UTC

    We have identified the root cause and are working to remediate the issue.

  3. monitoring Oct 08, 2026, 03:15 PM UTC

    We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.

  4. resolved Oct 08, 2026, 03:23 PM UTC

    This incident has been resolved. We will continue to monitor the performance to the platform.