Edmentum incident

Courseware and Exact Path

Minor Resolved View vendor source →

Edmentum experienced a minor incident on April 10, 2026 affecting Courseware and Exact Path, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 02:45 PM UTC
Resolved
Apr 10, 2026, 06:00 PM UTC
Duration
3h 14m
Detected by Pingoru
Apr 10, 2026, 02:45 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. investigating Apr 10, 2026, 01:52 PM UTC

    We are currently investigating an issue with Learners for accounts that have Access Control turned on. Learners in such accounts are seeing an error page when logging in and accessing their assignments.

  2. identified Apr 10, 2026, 03:08 PM UTC

    The issue has been identified, and we are working toward the solution.

  3. monitoring Apr 10, 2026, 05:43 PM UTC

    A fix has been implemented, and the platform is performing as expected. We will continue to monitor the platform's performance.

  4. resolved Apr 10, 2026, 06:07 PM UTC

    This incident has been resolved. We will continue to monitor the performance of the platform.