Edmentum incident

Performance issues: Apex Courses and Tutorials

Minor Resolved View vendor source →

Edmentum experienced a minor incident on August 21, 2025 affecting Apex Courses and Apex Tutorials, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 05:21 PM UTC
Resolved
Aug 21, 2025, 06:26 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 21, 2025, 05:21 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. investigating Aug 21, 2025, 05:21 PM UTC

    We are currently investigating loading issues for teachers on the Apex Learning platform. This affects both Courses and Tutorials.

  2. identified Aug 21, 2025, 05:35 PM UTC

    We have identified the root cause and implemented a fix. We will continue to monitor the performance of the platform.

  3. resolved Aug 21, 2025, 06:26 PM UTC

    This incident has been resolved. We will continue to monitor the performance to the platform.