Edmentum incident

Exact Path and Courseware Learners Unable to Login

Major Resolved View vendor source →

Edmentum experienced a major incident on September 25, 2025 affecting Courseware and Exact Path, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 01:37 PM UTC
Resolved
Sep 25, 2025, 02:00 PM UTC
Duration
22m
Detected by Pingoru
Sep 25, 2025, 01:37 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. investigating Sep 25, 2025, 01:37 PM UTC

    Exact Path and Courseware are experiencing issues whereby Learners are unable to login to ELF. Teams are investigating and working to restore normal service as quickly as possible.

  2. resolved Sep 25, 2025, 02:00 PM UTC

    This incident has been resolved. However, if you or your students experience any ongoing issues, please contact us at 1-800-447-5286, [email protected], or via chat.