Edmentum incident

Exact Path and Courseware Login Issues

Major Resolved View vendor source →

Edmentum experienced a major incident on September 29, 2025 affecting Courseware and Exact Path, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 12:41 PM UTC
Resolved
Sep 29, 2025, 12:59 PM UTC
Duration
18m
Detected by Pingoru
Sep 29, 2025, 12:41 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. investigating Sep 29, 2025, 12:41 PM UTC

    Exact Path and Courseware are experiencing issues whereby learners and educators are unable to login to ELF. This is a system-wide disruption. Teams are investigating and working to restore normal service as quickly as possible.

  2. resolved Sep 29, 2025, 12:59 PM UTC

    This issue has been resolved. If a customer continues to experience any issues, please have them contact our Support Team via phone, email, or chat. Thank you for your support.