ecobee incident

Interruption to SmartCamera Online Services

Major Resolved View vendor source →
Started
Apr 02, 2026, 01:34 PM UTC
Resolved
Apr 02, 2026, 01:50 PM UTC
Duration
15m
Detected by Pingoru
Apr 02, 2026, 01:34 PM UTC

Affected components

SmartCamera Online Services

Update timeline

  1. monitoring Apr 02, 2026, 01:34 PM UTC

    We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

  2. resolved Apr 02, 2026, 01:50 PM UTC

    Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.

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