Resolved after 15 minutes, affecting SmartCamera Online Services, on April 2, 2026.
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Affected components
SmartCamera Online Services
Update timeline
- monitoring Apr 02, 2026, 01:34 PM UTC
We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
- resolved Apr 02, 2026, 01:50 PM UTC
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
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