eazyBI incident

Some reports may fail with an error message "Failed to execute query. Error message:"

Minor Resolved View vendor source →

eazyBI experienced a minor incident on July 8, 2025 affecting Web App, lasting 7h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 12:16 PM UTC
Resolved
Jul 08, 2025, 07:30 PM UTC
Duration
7h 13m
Detected by Pingoru
Jul 08, 2025, 12:16 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 08, 2025, 12:16 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 08, 2025, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2025, 07:30 PM UTC

    This incident has been resolved.

  4. postmortem Oct 06, 2025, 02:19 PM UTC

    An unexpected side effect of deployed changes.