eazyBI incident

We’re currently experiencing an eazyBI outage. Our team is investigating and working to restore service

Resolved after 4 hours 11 minutes, affecting Web App, on June 29, 2026.

resolved Jun 29, 2026, 02:32 PM UTC

During a routine infrastructure maintenance operation, a transient inconsistency occurred in the cloud load balancer's health state tracking. Although the application servers were running and healthy, the load balancer temporarily failed to route traffic to them.

Started
Jun 29, 2026, 10:21 AM UTC
Resolved
Jun 29, 2026, 02:32 PM UTC
Duration
4h 11m
Detected by Pingoru
Jun 29, 2026, 10:21 AM UTC

Affected components

Web App

Update timeline

  1. investigating Jun 29, 2026, 10:21 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 29, 2026, 11:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2026, 02:32 PM UTC

    During a routine infrastructure maintenance operation, a transient inconsistency occurred in the cloud load balancer's health state tracking. Although the application servers were running and healthy, the load balancer temporarily failed to route traffic to them.

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