eazyBI experienced a major incident on May 22, 2026 affecting Web App, lasting 18h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- monitoring May 22, 2026, 11:59 AM UTC
Due to recent database changes, the first import is running longer, resulting in longer import queues than usual. Our team is aware of the issue and is monitoring performance
- resolved May 23, 2026, 06:07 AM UTC
This incident has been resolved.
- postmortem May 25, 2026, 06:29 AM UTC
Changes in the structure of imported data caused unplanned DB performance issues. As a result, imports took longer than expected and larger queues accumulated. We are planning to optimize DB resources and performance.