eazyBI incident

Data import gives an error on several eazyBI sites when importing project roles dimensions

Minor Resolved View vendor source →

eazyBI experienced a minor incident on June 9, 2026 affecting Web App, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 10:33 AM UTC
Resolved
Jun 09, 2026, 01:59 PM UTC
Duration
3h 25m
Detected by Pingoru
Jun 09, 2026, 10:33 AM UTC

Affected components

Web App

Update timeline

  1. identified Jun 09, 2026, 10:33 AM UTC

    A few dozen eazyBI accounts are affected, and we are working on the fix.

  2. monitoring Jun 09, 2026, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 01:59 PM UTC

    This incident has been resolved.

  4. postmortem Jun 09, 2026, 02:00 PM UTC

    A change in the import structure introduced an unexpected error affecting project role dimension imports. The issue was identified quickly, and a fix has been deployed to prevent recurrence.