EasyPost had 46 outages in the last 2 years totaling 214h 7m of downtime — averaging 1.9 incidents per month.
There were 46 EasyPost outages since January 16, 2025 totaling 214h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're experiencing reduced performance and increased authentication errors. We are currently investigating the issue.
The issue has been identified as an elevated error rate from UPS APIs for all UPS DAP operations. UPS DAP accounts are experiencing an outage. UPS BYOA accounts are now operating normally.
UPS has implemented a fix and UPS DAP operations are recovering. We are monitoring to confirm full stability. UPS BYOA accounts continue to operate normally.
We are continuing to work toward full recovery of UPS DAP operations. Some customers using EasyPost-provided UPS (DAP) accounts may still experience errors while we complete the final steps to restore service. We are monitoring closely and will confirm once fully resolved. UPS BYOA accounts and other carriers continue to operate normally.
UPS DAP operations have fully recovered. Customers using EasyPost-provided UPS (DAP) accounts can once again request UPS rates and create UPS shipments without issue. UPS BYOA accounts and other carriers operated normally. We appreciate your patience while we worked with UPS to resolve this issue.
We are experiencing degrading API performance. We are investigating root cause.
We are continuing to investigate this issue.
The issue has been identified and are working on resolving it.
All API operations have returned to normal.
UPS operations are degraded due to rate limiting by UPS. We are aware and monitoring the status.
A fix has been implemented and we are monitoring the results.
UPS operations have returned to normal. Some impacted customers may need to re-authenticate their BYOA accounts. See https://support.easypost.com/hc/en-us/articles/26635027512717-UPS-OAuth-2-0-Update#:~:text=Account%20Authorization for more details.
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
FedEx confirmed the outage but has no ETA for full restoration.
FedEx API error rates have returned to normal. FedEx is reporting the status as resolved. Will continue to monitor.
This incident has been resolved.
We had a brief outage of USPS shipment buys.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.
The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.
Gori API timings have returned to baseline and the service is operating normally again.
We are currently investigating this issue.
EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing.
Service has normalized. We will continue to monitor.
Service remains stable. This issue is resolved.
Async processing of updates and events are currently delayed. EasyPost is investigating the issue.
EasyPost has identified and addressed the issue. We will continue to monitor.
Service has continued to operate normally. This incident is resolved.
We are currently investigating issues related to customer's ability to login into easypost.com and manage account.
We identified and resolved the issue. The website is fully operational again
Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We received automated alerts regarding partial outage to APIs. The team has responded and service is normalizing. Total impact was approximately 5 min.
Service remains stable and back to normal operation.
Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.
We are in contact with Canada Post and continuing to work to resolve this issue.
Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.
The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.
This incident has been resolved. Canada Post wallet accounts are operating normally.
EasyPost is currently experiencing issues with all DHL eCommerce Solutions shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with the carrier to resolve it.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified the underlying issue and are working on resolving it
The underlying issue has been mitigated and we are monitoring
This incident has been resolved.
Our payment provider has made an unexpected change, we are working with them to resolve the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved; users are once again able to link their bank accounts.
A DAI Post SSL certificate expired Mar 15 10:54:27 2026 GMT. This prevents Easypost from securely connecting to DAI Post servers and may block some rating and label purchases. We are in communication with DAI Post about this issue.
We have implemented a configuration change at DAI Post's request that should resolve the issue.
This incident has been resolved.
EasyPost is currently experiencing issues with all Purolator shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with Purolator to resolve it.
Purolator has stated that they are experiencing an issue affecting their API services and are working to restore full functionality. We have observed that error rates with Purolator have improved, but are still higher than average. We are in communication with Purolator and continuing to monitor the situation.
Purolator reports that all services have been restored.
The Tracking service is currently experiencing a heightened volume of errors. EasyPost has identified this as a result of a deployment.
At this time, errors have ceased and the Tracking service has returned to normal.
EasyPost is currently experiencing issues with all shipment functions related to Canada Post due to an outage on their API. We are actively investigating the issue and are in communication with Canada Post to resolve it. We will provide updates as more information becomes available.
This incident has been resolved.
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
FedEx carrier API performance has returned to normal.
We are currently experiencing degraded performance and are investigating.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
EasyPost is currently experiencing issues with all shipment functions related to DHL eCS due to an outage on their API. We are actively investigating the issue and are in communication with DHL eCS to resolve it. We will provide updates as more information becomes available.
This incident has been resolved.