Duffel incident

United shopping and pricing latency degradation

Minor Resolved View vendor source →

Duffel experienced a minor incident on August 5, 2026 affecting United, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 03:58 PM UTC
Resolved
Aug 05, 2026, 03:58 PM UTC
Duration
—
Detected by Pingoru
Aug 05, 2026, 03:58 PM UTC

Affected components

United

Update timeline

  1. investigating Aug 05, 2026, 11:03 AM UTC

    Status: Investigating United shopping and pricing requests are showing increased latency. This may result in missing content. We are in touch with supplier and will provide further updates as soon as we have more information. Affected components United (Degraded performance)

  2. monitoring Aug 05, 2026, 12:29 PM UTC

    Status: Monitoring Latency has recovered to normal levels. Affected components United (Operational)

  3. resolved Aug 05, 2026, 03:58 PM UTC

    Status: Resolved United latency is back to normal across all endpoints. Affected components United (Operational)