Duffel experienced a minor incident on July 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 24, 2026, 12:39 AM UTC
Status: Identified We have identified a provider outage and as a direct result we are unable to create cards or 3DS sessions. We are working on a workaround. Affected components API - Card Payments (api.duffel.cards) (Full outage)
- monitoring Jul 24, 2026, 01:45 AM UTC
Status: Monitoring We have successfully implemented a workaround to the provider's incident. Operation should be fully back to normal for single-use cards. Multi-use card are disabled until the provider recovers. Affected components API - Card Payments (api.duffel.cards) (Partial outage)
- resolved Jul 24, 2026, 09:45 AM UTC
Status: Resolved The provider outage has been fully resolved. All card payment functionality has been fully restored. Affected components API - Card Payments (api.duffel.cards) (Operational)