Duffel experienced a minor incident on July 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 16, 2026, 08:30 AM UTC
Status: Investigating We are seeing some slowness and timeouts with our SSO provider. This will affect organisations with SSO log in for the dashboard enabled. Affected components Dashboard (app.duffel.com) (Degraded performance)
- monitoring Jul 16, 2026, 10:41 AM UTC
Status: Monitoring WorkOS has resolved the incident on their side and are monitoring to ensure their fix was successful. We have seen SSO signin succeed but we’ll continue to monitor before updating this to fully resolved. Affected components Dashboard (app.duffel.com) (Operational)
- resolved Jul 16, 2026, 10:45 AM UTC
Status: Resolved Issue with WorkOS integration resolved. Affected components Dashboard (app.duffel.com) (Operational)