Duffel incident
Small number of American Airlines orders incorrectly marked as cancelled
Duffel is currently experiencing a major incident, which began 333d ago. The vendor's full update timeline is below.
Update timeline
- identified Jun 17, 2025, 12:37 PM UTC
Status: Identified We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.