Duffel incident

Increased errors on Sabre seat maps and offer pricing

Minor Resolved View vendor source →

Duffel experienced a minor incident on September 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 03:07 PM UTC
Resolved
Sep 18, 2026, 03:07 PM UTC
Duration
—
Detected by Pingoru
Sep 18, 2026, 03:07 PM UTC

Update timeline

  1. identified Sep 03, 2026, 08:58 AM UTC

    Status: Identified A small proportion of Sabre seat map and offer pricing requests (under 1%) are returning 503s. We'll update as we learn more.

  2. resolved Sep 18, 2026, 03:07 PM UTC

    Status: Resolved A mitigation has been deployed and the error rates are back to normal.