Duffel incident

High error rate on api.duffel.com

Minor Resolved View vendor source →

Duffel experienced a minor incident on February 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 11:47 AM UTC
Resolved
Feb 18, 2026, 11:47 AM UTC
Duration
Detected by Pingoru
Feb 18, 2026, 11:47 AM UTC

Update timeline

  1. investigating Feb 18, 2026, 08:49 AM UTC

    Status: Investigating We are currently investigating an issue with a high number of timeouts / errors being returned by api.duffel.com "api.duffel.com": http://api.duffel.com Affected components API (api.duffel.com) (Partial outage) Dashboard (app.duffel.com) (Partial outage)

  2. monitoring Feb 18, 2026, 09:05 AM UTC

    Status: Monitoring Successful responses are being returned on api.duffel.com "api.duffel.com": http://api.duffel.com, we're currently monitoring error rates to confirm the issue has been resolved. Affected components API (api.duffel.com) (Degraded performance) Dashboard (app.duffel.com) (Degraded performance)

  3. resolved Feb 18, 2026, 11:47 AM UTC

    Status: Resolved Issue with api.duffel.com "api.duffel.com": http://api.duffel.com integration has been resolved. API and Dashboard requests are being handled as expected and error rates are back to expected levels. Affected components API (api.duffel.com) (Operational) Dashboard (app.duffel.com) (Operational)