Duffel incident

Flight search is returning errors

Minor Resolved View vendor source →
Started
Apr 16, 2026, 12:24 PM UTC
Resolved
Apr 16, 2026, 12:24 PM UTC
Duration
Detected by Pingoru
Apr 16, 2026, 12:24 PM UTC

Affected components

American AirlinesAir France - KLMAir CanadaTransaviaAviancaBritish AirwaysEmirateseasyJetWestJetJetstarTravelportScootSingapore AirlinesUnitedHawaiian AirlinesCopa AirlinesLufthansa GroupIberiaQantasVolarisVuelingAegean AirlinesSpirit Airlines

Update timeline

  1. identified Apr 16, 2026, 12:11 PM UTC

    Status: Identified We are observing errors across all integrations and are working on a fix. Affected components Avianca (Degraded performance) Scoot (Degraded performance) Vueling (Degraded performance) Travelport (Degraded performance) Copa Airlines (Degraded performance) Qantas (Degraded performance) Iberia (Degraded performance) Transavia (Degraded performance) American Airlines (Degraded performance) easyJet (Degraded performance) Lufthansa Group (Degraded performance) Hawaiian Airlines (Degraded performance) Air Canada (Degraded performance) Volaris (Degraded performance) Spirit Airlines (Degraded performance) Aegean Airlines (Degraded performance) Air France - KLM (Degraded performance) British Airways (Degraded performance) Jetstar (Degraded performance) Singapore Airlines (Degraded performance) Emirates (Degraded performance) WestJet (Degraded performance) United (Degraded performance)

  2. resolved Apr 16, 2026, 12:24 PM UTC

    Status: Resolved The issue has been fixed. Affected components American Airlines (Operational) Air France - KLM (Operational) Avianca (Operational) Jetstar (Operational) Qantas (Operational) Air Canada (Operational) Singapore Airlines (Operational) Volaris (Operational) Transavia (Operational) Vueling (Operational) Hawaiian Airlines (Operational) Travelport (Operational) Spirit Airlines (Operational) WestJet (Operational) easyJet (Operational) Lufthansa Group (Operational) Emirates (Operational) Iberia (Operational) Scoot (Operational) British Airways (Operational) United (Operational) Aegean Airlines (Operational) Copa Airlines (Operational)

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