Duffel incident

AFKLM order change errors

Minor Resolved View vendor source →

Duffel experienced a minor incident on May 13, 2026 affecting Air France - KLM, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 11:14 AM UTC
Resolved
May 13, 2026, 11:14 AM UTC
Duration
Detected by Pingoru
May 13, 2026, 11:14 AM UTC

Affected components

Air France - KLM

Update timeline

  1. identified Apr 22, 2026, 10:14 AM UTC

    Status: Identified We have identified an issue with the AFKLM order changes. Affected components Air France - KLM (Degraded performance)

  2. identified Apr 22, 2026, 12:06 PM UTC

    Status: Identified We've disabled order changes for the AFKLM integration while we work to resolve the issue. Affected components Air France - KLM (Degraded performance)

  3. monitoring May 12, 2026, 01:21 PM UTC

    Status: Monitoring The supplier issue has been solved and order changes are working again. Affected components Air France - KLM (Operational)

  4. resolved May 13, 2026, 11:14 AM UTC

    Status: Resolved The issue with AFKLM is now fully resolved. Affected components Air France - KLM (Operational)