Duffel incident
Supplier outage causing issues with multiple integrations
Duffel is currently experiencing a major incident affecting American Airlines and Emirates and 1 more component, which began 33 min ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 06:13 PM UTC
Status: Investigating A supplier is experiencing an outage which is causing booking failures on multiple airlines. We are looking into mitigation while this incident continues. Affected components American Airlines (Partial outage) United (Partial outage)
- investigating Jun 15, 2026, 06:27 PM UTC
Status: Investigating A supplier outage is causing issues with order creation, changes and cancellations across multiple airlines. Affected components Emirates (Partial outage) American Airlines (Partial outage) Lufthansa Group (Partial outage) United (Partial outage)
- identified Jun 15, 2026, 06:54 PM UTC
Status: Identified Supplier incident is still ongoing. Affected components American Airlines (Partial outage) Lufthansa Group (Partial outage) United (Partial outage) Emirates (Partial outage)
- identified Jun 15, 2026, 08:58 PM UTC
Status: Identified Our supplier has made some fixes which have resulted in a partial recovery. However, their system is still not fully recovered. We will continue to monitor this incident. Affected components United (Partial outage) Emirates (Partial outage) American Airlines (Partial outage) Lufthansa Group (Partial outage)