Duffel incident

Unable to ticket a high number of Travelport order

Minor Resolved View vendor source →

Duffel experienced a minor incident on May 13, 2026 affecting Travelport, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 01:53 PM UTC
Resolved
May 13, 2026, 01:53 PM UTC
Duration
—
Detected by Pingoru
May 13, 2026, 01:53 PM UTC

Affected components

Travelport

Update timeline

  1. investigating May 13, 2026, 09:53 AM UTC

    Status: Investigating We are experiencing a high rate of timeouts when ticketing Travelport orders. Affected components Travelport (Degraded performance)

  2. resolved May 13, 2026, 01:53 PM UTC

    Status: Resolved Full resolution has been confirmed by the supplier. Affected components Travelport (Operational)