Dude Solutions incident

SchoolDude Products - 504 Gateway Time-out

Dude Solutions experienced a minor incident on July 1, 2025 affecting MaintenanceDirect and Incident and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started: Jul 01, 2025, 04:08 PM UTC
Resolved: Jul 01, 2025, 06:54 PM UTC
Duration: 2h 45m
Detected by Pingoru: Jul 01, 2025, 04:08 PM UTC

Affected components

MaintenanceDirectIncidentPMDirectUtilityDirectFSDirectTripDirectDude IntelligenceMySchoolBuildingCapitalForecastDirectInventoryDirect

Update timeline

investigating Jul 01, 2025, 04:08 PM UTC

Our team is currently investigating an issue causing a 504 Gateway Time-out error in SchoolDude applications. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
resolved Jul 01, 2025, 06:54 PM UTC

This issue has been resolved. Thank you for your patience!