Is Dude Solutions down?

Last checked 4m ago
Current status
2 Dude Solutions components are degraded

The other 43 are up. Active incident: Confirm® OnDemand UK & I - Certificate based Authentication error ope…

  • Confirm OnDemand EMEA - Oracle: degraded
  • Confirm OnDemand EMEA - SQL Server: degraded

2 Dude Solutions components are degraded right now (last checked 4m ago). The other 43 are up. Active incident: Confirm® OnDemand UK & I - Certificate based Authentication error ope…

Real-time Dude Solutions status, recent outages, and incident history: pulled directly from Dude Solutions's official status page at status.dudesolutions.com every 5 minutes. Pingoru tracks 45 Dude Solutions services and has captured 23 incidents in the last 90 days (97.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Dude Solutions reports a new incident, free for 3 monitors, no credit card.

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Dude Solutions uptime 97.88% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 1h
    Started Nov 02, 2026, 09:51 AM UTC
    Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle
    Timeline · 8 updates
    • investigating · Nov 02, 2026, 09:51 AM UTC

      Users may experience problems accessing the Confirm OnDemand environment and receive a 'Certificate based Authentication error'. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing. This update was posted at 09:51 GMT on 2 Nov 2026.

    • investigating · Nov 02, 2026, 10:38 AM UTC

      We are continuing to work on this issue and apologise for any inconvenience this is causing. This update was posted at 10:37 GMT on 2 Nov 2026.

    • investigating · Nov 02, 2026, 10:55 AM UTC

      A workaround for non-single sign on users is to enter their password when prompted on the 'Certificate based Authentication error' screen. This update was posted at 10:54 GMT on 2 Nov 2026.

    • investigating · Nov 02, 2026, 11:52 AM UTC

      We are working with Amazon Web Services to resolve this issue. A workaround for non-single sign on users is to enter their password when prompted on the 'Certificate based Authentication error' screen. This update was posted at 11:52 GMT on 2 Nov 2026.

    • investigating · Nov 02, 2026, 02:09 PM UTC

      We are working with Amazon Web Services to resolve this issue. A workaround for non-single sign on users is to enter their password when prompted on the 'Certificate based Authentication error' screen. This update was posted at 14:09 GMT on 2 Nov 2026.

    • investigating · Nov 02, 2026, 04:27 PM UTC

      We are working with Amazon Web Services to resolve the issue where some users get a 'Certificate based Authentication error' message logging in to Confirm Enterprise. A potential workaround for non-single sign on users is to enter their password when prompted on the 'Certificate based Authentication error' screen. Access to Confirm Web is not affected. This update was posted at 16:27 GMT on 2 Nov 2026.

    • investigating · Nov 02, 2026, 06:00 PM UTC

      We are working with Amazon Web Services to resolve the issue where some users get a 'Certificate based Authentication error' message logging in to Confirm Enterprise. A potential workaround for non-single sign on users is to enter their password when prompted on the 'Certificate based Authentication error' screen. Access to Confirm Web is not affected. This update was posted at 18:00 GMT on 2 Nov 2026.

    • monitoring · Nov 02, 2026, 06:16 PM UTC

      We investigated the problem with AWS now observed successful certificate authentication for users who were previously experiencing problems. However, given the intermittent nature of the issue we will continue to monitor the situation. If you get the certificate-based authentication error please contact your Confirm administrator, giving your username and the time the authentication failed and a screenshot of the error pop-up showing the Session ID. They can then pass the information to the Confirm Technical Support team. This update was posted at 18:21 GMT on 2 Nov 2026.

    Latest: We investigated the problem with AWS now observed successful certificate authentication for users who were previously experiencing problems. However, given the intermittent nature …

Recent outages & incidents

Past 90 days
  1. Resolved 5h 54m
    Started Oct 23, 2026, 10:42 AM UTC · Resolved Oct 23, 2026, 04:36 PM UTC
    Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle
    Timeline · 4 updates
    • investigating · Oct 23, 2026, 10:42 AM UTC

      We are investigating an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. This is a top priority and we are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.

    • investigating · Oct 23, 2026, 12:57 PM UTC

      We are continuing to investigate an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. We are working with Street Manager to investigate changes made and are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.

    • monitoring · Oct 23, 2026, 02:59 PM UTC

      We have been monitoring the number of HTTP 429 errors between Confirm and Street Manager and the situation has returned to normal. Please contact [email protected] if you have any questions.

    • resolved · Oct 23, 2026, 04:36 PM UTC

      This incident has now been resolved.

    Latest: This incident has now been resolved.

  2. Resolved 7d 17h
    Started Oct 22, 2026, 09:58 PM UTC · Resolved Oct 30, 2026, 03:22 PM UTC
    Event Manager
    Timeline · 3 updates
    • monitoring · Oct 22, 2026, 09:58 PM UTC

      Siemens Asset Management Software is aware of the recently disclosed PHP security vulnerabilities. Any potential impact to our Asset Management Software solutions has been resolved. Based on our assessment, there is no impact from these vulnerabilities, and no action is required from our clients at this time. We continue to monitor the situation closely and will provide additional information should anything change.

    • monitoring · Oct 26, 2026, 02:32 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Oct 30, 2026, 03:22 PM UTC

      This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

    Latest: This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

  3. Resolved 4d 20h
    Started Oct 15, 2026, 06:08 PM UTC · Resolved Oct 20, 2026, 02:09 PM UTC
    Event Manager
    Timeline · 3 updates
    • investigating · Oct 15, 2026, 06:08 PM UTC

      Our team is currently investigating an issue causing an Inactivity message when working in Event Manager. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

    • monitoring · Oct 16, 2026, 01:47 PM UTC

      Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.

    • resolved · Oct 20, 2026, 02:09 PM UTC

      This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

    Latest: This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

  4. Resolved 4h 46m
    Started Oct 15, 2026, 03:43 PM UTC · Resolved Oct 15, 2026, 08:29 PM UTC
    Maintenance Manager for EDUTransportation ManagerMaintenance Manager for ManufacturingWork Manager
    Timeline · 2 updates
    • identified · Oct 15, 2026, 03:43 PM UTC

      We have identified an issue with new user 'welcome' emails for Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where an incorrect Support email address is being displayed. This does not impact your ability to contact Support. Please use [email protected] for assistance. We are actively working to correct the email address and apologize for any confusion this may cause.

    • resolved · Oct 15, 2026, 08:29 PM UTC

      The issue with the incorrect Support email address appearing in new user 'Welcome' emails has been resolved. Please use [email protected] for Support inquiries. If you previously attempted to contact Support and were unable to reach us, please try again using this email address. We apologize for any inconvenience or confusion this may have caused.

    Latest: The issue with the incorrect Support email address appearing in new user 'Welcome' emails has been resolved. Please use [email protected] for Support inquiries. If you pre…

  5. Resolved 22h 32m
    Started Oct 15, 2026, 03:35 PM UTC · Resolved Oct 16, 2026, 02:07 PM UTC
    TheWorxHub - Senior Living USATheWorxHub - USA - Healthcare
    Timeline · 2 updates
    • investigating · Oct 15, 2026, 03:35 PM UTC

      Our team is currently investigating an issue impacting Security Rounds within TheWorxHub Mobile, where completed rounds are not closing as expected. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!

    • resolved · Oct 16, 2026, 02:07 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Dude Solutions outage history

18 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Dude Solutions outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 45 components checked every 5 minutes
56incidents recorded
50last 12 months
23last 90 days
5 daystypical duration, 12 months

The longest incident in the last year, TheWorxHub - Access Issue for Canadian clients on July 6, 2026, ran for 99 days. 17 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Asset Essentials US17
  • Confirm OnDemand EMEA - Oracle10
  • Confirm OnDemand EMEA - SQL Server10
  • Event Manager9
  • TheWorxHub - USA - Healthcare7

Latest incidents

Outage history

Past 90 days · 23 incidents View full outage history →