Dude Solutions incident

Issue Submitting Support Cases in Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager

Dude Solutions experienced a notice incident on September 23, 2026 affecting Maintenance Manager for EDU and Maintenance Manager for Manufacturing and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2026, 03:01 PM UTC
Resolved: Sep 23, 2026, 06:00 PM UTC
Duration: 2h 58m
Detected by Pingoru: Sep 23, 2026, 03:01 PM UTC

Affected components

Maintenance Manager for EDUMaintenance Manager for ManufacturingWork Manager

Update timeline

investigating Sep 23, 2026, 03:01 PM UTC

We are investigating an issue affecting Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where the in-product Help option for submitting a support case is currently unavailable. While we work to resolve the issue, please contact Support directly using one of the methods below: Maintenance Manager for Education, Maintenance Manager for Manufacturing, and Work Manager: Email: [email protected] Phone: 877-655-3833 Transportation Manager: Email: [email protected] Phone: 877-655-3833 We are actively investigating the issue and will provide updates as more information becomes available.
resolved Sep 23, 2026, 06:00 PM UTC

This issue has been resolved and access to submit support cases is restored. We appreciate you patience!