Dude Solutions incident

Confirm® OnDemand UK & I - Certificate based Authentication error opening Enterprise

Minor Resolved View vendor source →

Dude Solutions experienced a minor incident on October 6, 2026 affecting Confirm OnDemand EMEA - SQL Server and Confirm OnDemand EMEA - Oracle, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 01:38 PM UTC
Resolved
Oct 06, 2026, 02:57 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 06, 2026, 01:38 PM UTC

Affected components

Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle

Update timeline

  1. investigating Oct 06, 2026, 01:38 PM UTC

    Confirm® OnDemand UK & I Users may experience problems accessing the Confirm OnDemand environment and receive a 'Certificate based Authentication error'. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing.

  2. resolved Oct 06, 2026, 02:57 PM UTC

    This incident has been resolved.