Dude Solutions incident

Confirm® OnDemand APAC - SFTP Access

Notice Resolved View vendor source →

Dude Solutions experienced a notice incident on September 24, 2026 affecting Confirm OnDemand APAC, lasting 12d 11h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 09:46 PM UTC
Resolved
Oct 07, 2026, 08:46 AM UTC
Duration
12d 11h
Detected by Pingoru
Sep 24, 2026, 09:46 PM UTC

Affected components

Confirm OnDemand APAC

Update timeline

  1. monitoring Sep 24, 2026, 09:46 PM UTC

    We have resolved an issue that affected SFTP access in Confirm OnDemand in the APAC region. Users may be prompted to accept a new host key when connecting to the SFTP service. The environment is operating normally, and we continue to monitor for any remaining access issues.

  2. resolved Oct 07, 2026, 08:46 AM UTC

    This incident has been resolved.