Dude Solutions incident

Event Manager - Billing & Contact Information Issue

Minor Resolved View vendor source →

Dude Solutions experienced a minor incident on October 3, 2025 affecting Event Manager, lasting 3d 18h. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 05:59 PM UTC
Resolved
Oct 07, 2025, 12:26 PM UTC
Duration
3d 18h
Detected by Pingoru
Oct 03, 2025, 05:59 PM UTC

Affected components

Event Manager

Update timeline

  1. identified Oct 03, 2025, 05:59 PM UTC

    We have identified an issue with the Contact and Billing information in Event Manager. Until this issue is resolved, we recommend avoiding edits to existing events unless absolutely necessary. This will help prevent incorrect information from being populated on events. If you do edit an existing event, please check the Contact and Billing information on the invoice and/or public calendar, and ensure the event you are editing in Event Manager is showing accurate information before saving the event.

  2. resolved Oct 07, 2025, 12:26 PM UTC

    This incident has been resolved.