Dude Solutions incident

Confirm® OnDemand UK & I - Production - Unable access to file server

Ongoing since 04:50 PM UTC, affecting Confirm OnDemand EMEA - SQL Server and Confirm OnDemand EMEA - Oracle.

investigating Nov 06, 2026, 04:50 PM UTC

There is currently an issue accessing files in the Confirm OnDemand Production environment. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing. This update was posted at 16:50 GMT on 6 Nov 2026.

Started
Nov 06, 2026, 04:50 PM UTC
Resolved
Ongoing
Duration
● 50m
Detected by Pingoru
Nov 06, 2026, 04:50 PM UTC

Affected components

Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle

Update timeline

  1. investigating Nov 06, 2026, 04:50 PM UTC

    There is currently an issue accessing files in the Confirm OnDemand Production environment. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing. This update was posted at 16:50 GMT on 6 Nov 2026.

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