Dude Solutions incident
Confirm OnDemand EMEA - Errors with Street Works Transfers
Resolved after 5 hours 54 minutes, affecting Confirm OnDemand EMEA - SQL Server and Confirm OnDemand EMEA - Oracle, on October 23, 2026.
We have been monitoring the number of HTTP 429 errors between Confirm and Street Manager and the situation has returned to normal. Please contact [email protected] if you have any questions.
Affected components
Update timeline
- investigating Oct 23, 2026, 10:42 AM UTC
We are investigating an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. This is a top priority and we are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.
- investigating Oct 23, 2026, 12:57 PM UTC
We are continuing to investigate an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. We are working with Street Manager to investigate changes made and are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.
- monitoring Oct 23, 2026, 02:59 PM UTC
We have been monitoring the number of HTTP 429 errors between Confirm and Street Manager and the situation has returned to normal. Please contact [email protected] if you have any questions.
- resolved Oct 23, 2026, 04:36 PM UTC
This incident has now been resolved.
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