Druva Phoenix incident
Degraded performance with Phoenix Cloud for Oracle SBT and AHV workloads
Druva Phoenix experienced a minor incident on July 14, 2026 affecting Phoenix Cloud and Phoenix Cloud (East US (eastus)) and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))
Update timeline
- monitoring Jul 14, 2026, 09:32 PM UTC
We identified an issue that caused degraded performance with the Backup and Restore services of Phoenix Cloud for Oracle DTC and Nutanix AHV workloads. The issue has now been resolved, and the services have been restored to normal operation. We are closely monitoring the environment to ensure continued stability. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support