Druva Phoenix incident
Degraded performance with Phoenix Cloud for Oracle SBT and AHV workloads
Resolved after 1 day 13 hours, affecting Phoenix Cloud and Phoenix Cloud (Phoenix Cloud — East US (eastus)) and 1 more, on July 14, 2026.
We identified an issue that caused degraded performance with the Backup and Restore services of Phoenix Cloud for Oracle DTC and Nutanix AHV workloads. The issue has now been resolved, and the services have been restored to normal operation. We are closely monitoring the environment to ensure continued stability. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support
Affected components
Update timeline
- monitoring Jul 14, 2026, 09:32 PM UTC
We identified an issue that caused degraded performance with the Backup and Restore services of Phoenix Cloud for Oracle DTC and Nutanix AHV workloads. The issue has now been resolved, and the services have been restored to normal operation. We are closely monitoring the environment to ensure continued stability. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support
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