Is Druva Phoenix down?

Last checked 1m ago
Current status
Druva Phoenix has degraded performance

Active incident: Degraded performance with Phoenix Cloud me-central-1

Official status page: https://phoenixstatus.druva.com · Polled every 5 minutes · 28 components tracked

Druva Phoenix is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time Druva Phoenix status, recent outages, and incident history — pulled directly from Druva Phoenix's official status page at https://phoenixstatus.druva.com every 5 minutes. Pingoru tracks 28 Druva Phoenix services and has captured 5 incidents in the last 90 days (94.21% uptime). Get email, Slack, Discord, or webhook alerts the moment Druva Phoenix reports a new incident — free for 5 monitors, no credit card.

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Druva Phoenix uptime 94.21% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 104d 4h
    Started Mar 01, 2026, 04:08 PM UTC
    Phoenix CloudUAE (me-central-1)
    Timeline · 6 updates
    • identified · Mar 01, 2026, 04:08 PM UTC

      We have identified degraded performance with the Backup and Restore services of Phoenix Cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 region. As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

    • identified · Mar 02, 2026, 07:25 AM UTC

      AWS services in the ME-CENTRAL-1 region are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

    • identified · Mar 03, 2026, 05:52 AM UTC

      Update: Backup-Restore jobs are impacted for me-central-1 AWS Region. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

    • identified · Mar 06, 2026, 09:03 PM UTC

      We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. Druva Support

    • identified · Mar 09, 2026, 08:32 PM UTC

      We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

    • identified · May 25, 2026, 04:44 PM UTC

      While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support

    Latest: While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support …

Recent outages & incidents

Past 90 days
  1. Resolved 1d 23h
    Started Jun 10, 2026, 01:32 PM UTC · Resolved Jun 12, 2026, 01:20 PM UTC
    Phoenix CloudNorthern Virginia (us-east-1)Northern California (us-west-1)Oregon (us-west-2)Sao Paulo (sa-east-1)Ireland (eu-west-1)Frankfurt (eu-central-1)Tokyo (ap-northeast-1)Singapore (ap-southeast-1)Sydney (ap-southeast-2)
    Timeline · 2 updates
    • investigating · Jun 10, 2026, 01:32 PM UTC

      We have identified degraded performance with the Backup and Restore services of Phoenix Cloud. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

    • monitoring · Jun 11, 2026, 07:35 AM UTC

      The issue impacting our services has been successfully resolved. All affected operations are functioning normally. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

    Latest: The issue impacting our services has been successfully resolved. All affected operations are functioning normally. We will continue to monitor the environment to ensure stability. …

  2. Resolved 22d 18h
    Started May 20, 2026, 05:12 PM UTC · Resolved Jun 12, 2026, 11:40 AM UTC
    Phoenix CloudEast US (eastus)West US (westus)UK South (uksouth)Germany West Central (germanywestcentral)Australia East (australiaeast)Northern Virginia (us-east-1)Northern California (us-west-1)Oregon (us-west-2)Sao Paulo (sa-east-1)
    Timeline · 1 update
    • identified · May 20, 2026, 05:12 PM UTC

      We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

    Latest: We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free …

  3. Resolved 9d 23h
    Started Apr 24, 2026, 04:04 PM UTC · Resolved May 04, 2026, 03:07 PM UTC
    Phoenix CloudEast US (eastus)West US (westus)UK South (uksouth)Germany West Central (germanywestcentral)Australia East (australiaeast)Northern Virginia (us-east-1)Northern California (us-west-1)Oregon (us-west-2)Sao Paulo (sa-east-1)
    Timeline · 1 update
    • identified · Apr 24, 2026, 04:04 PM UTC

      We have identified a partial disruption affecting the onboarding of new Azure subscriptions for Phoenix Cloud due to ongoing API service slowness reported by Microsoft Azure. This issue may impact the onboarding of new Azure subscriptions. There is no impact to existing subscriptions, and backup and restore operations continue to function as expected. Our teams are actively working with high priority to mitigate this. We are closely monitoring the situation and will keep you updated on further progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support.

    Latest: We have identified a partial disruption affecting the onboarding of new Azure subscriptions for Phoenix Cloud due to ongoing API service slowness reported by Microsoft Azure. This …

  4. Resolved
    Started Apr 19, 2026, 09:13 PM UTC · Resolved Apr 19, 2026, 09:13 PM UTC
    Overall

See the full Druva Phoenix outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 4 incidents View full outage history →