Druva Phoenix Outage History

Druva Phoenix is up right now

Druva Phoenix had 5 outages in the last 2 years totaling 826h 47m of downtime — averaging 0.2 incidents per month.

There were 5 Druva Phoenix outages since April 19, 2026 totaling 826h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://phoenixstatus.druva.com

Minor September 24, 2026

Degraded performance with Phoenix Cloud

Detected by Pingoru
Sep 24, 2026, 01:12 PM UTC
Resolved
Sep 24, 2026, 04:55 PM UTC
Duration
3h 42m
Affected: Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))Phoenix Cloud (Ireland (eu-west-1))Phoenix Cloud (Frankfurt (eu-central-1))Phoenix Cloud (Tokyo (ap-northeast-1))Phoenix Cloud (Singapore (ap-southeast-1))Phoenix Cloud (Sydney (ap-southeast-2))Phoenix Cloud (Montreal (ca-central-1))Phoenix Cloud (Mumbai (ap-south-1))Phoenix Cloud (London (eu-west-2))Phoenix Cloud (Hong Kong (ap-east-1))Phoenix Cloud (Paris (eu-west-3))Phoenix Cloud (Stockholm (eu-north-1))Phoenix Cloud (UAE (me-central-1))Phoenix Cloud (Ohio (us-east-2))Phoenix Cloud (West US 2 (westus2))Phoenix Cloud (Cape Town (af-south-1))Phoenix Cloud (Central India (centralindia))
Timeline · 2 updates
  1. investigating Sep 24, 2026, 01:12 PM UTC

    We have identified an issue where a set of devices are currently disconnected from our servers, which may impact the Backup and Restore operations of Phoenix Cloud. Our teams are actively investigating the issue and working on this on priority to restore connectivity and mitigate the impact. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

  2. monitoring Sep 24, 2026, 02:07 PM UTC

    The issue where a set of devices were disconnected from our servers has been successfully resolved. Backup and Restore operations of Phoenix Cloud are functioning normally. We will continue to monitor the environment to ensure stability and continued availability of the services. Thank you for your patience and understanding. Please feel free to contact the Druva Support team at https://support.druva.com Druva Support

Read the full incident report →

Minor July 14, 2026

Degraded performance with Phoenix Cloud for Oracle SBT and AHV workloads

Detected by Pingoru
Jul 14, 2026, 09:32 PM UTC
Resolved
Jul 16, 2026, 11:05 AM UTC
Duration
1d 13h
Affected: Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))Phoenix Cloud (Ireland (eu-west-1))Phoenix Cloud (Frankfurt (eu-central-1))Phoenix Cloud (Tokyo (ap-northeast-1))Phoenix Cloud (Singapore (ap-southeast-1))Phoenix Cloud (Sydney (ap-southeast-2))Phoenix Cloud (Montreal (ca-central-1))Phoenix Cloud (Mumbai (ap-south-1))Phoenix Cloud (London (eu-west-2))Phoenix Cloud (Hong Kong (ap-east-1))Phoenix Cloud (Paris (eu-west-3))Phoenix Cloud (Stockholm (eu-north-1))Phoenix Cloud (UAE (me-central-1))Phoenix Cloud (Ohio (us-east-2))Phoenix Cloud (West US 2 (westus2))Phoenix Cloud (Cape Town (af-south-1))
Timeline · 1 update
  1. monitoring Jul 14, 2026, 09:32 PM UTC

    We identified an issue that caused degraded performance with the Backup and Restore services of Phoenix Cloud for Oracle DTC and Nutanix AHV workloads. The issue has now been resolved, and the services have been restored to normal operation. We are closely monitoring the environment to ensure continued stability. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

Read the full incident report →

Minor May 20, 2026

Reporting service experiencing degraded performance

Detected by Pingoru
May 20, 2026, 05:12 PM UTC
Resolved
Jun 12, 2026, 11:40 AM UTC
Duration
22d 18h
Affected: Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))Phoenix Cloud (Ireland (eu-west-1))Phoenix Cloud (Frankfurt (eu-central-1))Phoenix Cloud (Tokyo (ap-northeast-1))Phoenix Cloud (Singapore (ap-southeast-1))Phoenix Cloud (Sydney (ap-southeast-2))Phoenix Cloud (Montreal (ca-central-1))Phoenix Cloud (Mumbai (ap-south-1))Phoenix Cloud (London (eu-west-2))Phoenix Cloud (Hong Kong (ap-east-1))Phoenix Cloud (Paris (eu-west-3))Phoenix Cloud (Stockholm (eu-north-1))Phoenix Cloud (UAE (me-central-1))Phoenix Cloud (Ohio (us-east-2))Phoenix Cloud (West US 2 (westus2))Phoenix Cloud (Cape Town (af-south-1))
Timeline · 1 update
  1. identified May 20, 2026, 05:12 PM UTC

    We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Read the full incident report →

Minor April 24, 2026

Partial disruption with Phoenix Cloud for Azure workloads

Detected by Pingoru
Apr 24, 2026, 04:04 PM UTC
Resolved
May 04, 2026, 03:07 PM UTC
Duration
9d 23h
Affected: Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))Phoenix Cloud (Ireland (eu-west-1))Phoenix Cloud (Frankfurt (eu-central-1))Phoenix Cloud (Tokyo (ap-northeast-1))Phoenix Cloud (Singapore (ap-southeast-1))Phoenix Cloud (Sydney (ap-southeast-2))Phoenix Cloud (Montreal (ca-central-1))Phoenix Cloud (Mumbai (ap-south-1))Phoenix Cloud (London (eu-west-2))Phoenix Cloud (Hong Kong (ap-east-1))Phoenix Cloud (Paris (eu-west-3))Phoenix Cloud (Stockholm (eu-north-1))Phoenix Cloud (UAE (me-central-1))Phoenix Cloud (Ohio (us-east-2))Phoenix Cloud (West US 2 (westus2))Phoenix Gov CloudPhoenix Gov Cloud (GovCloud (us-gov-west-1))Phoenix Gov Cloud (GovCloud (us-gov-east-1))
Timeline · 1 update
  1. identified Apr 24, 2026, 04:04 PM UTC

    We have identified a partial disruption affecting the onboarding of new Azure subscriptions for Phoenix Cloud due to ongoing API service slowness reported by Microsoft Azure. This issue may impact the onboarding of new Azure subscriptions. There is no impact to existing subscriptions, and backup and restore operations continue to function as expected. Our teams are actively working with high priority to mitigate this. We are closely monitoring the situation and will keep you updated on further progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support.

Read the full incident report →