Druva Phoenix incident

Degraded performance with Phoenix Cloud

Resolved after 1 day 23 hours, affecting Phoenix Cloud and Phoenix Cloud (Phoenix Cloud — Northern Virginia (us-east-1)) and 1 more, on June 10, 2026.

monitoring Jun 11, 2026, 07:35 AM UTC

The issue impacting our services has been successfully resolved. All affected operations are functioning normally. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

Started
Jun 10, 2026, 01:32 PM UTC
Resolved
Jun 12, 2026, 01:20 PM UTC
Duration
1d 23h
Detected by Pingoru
Jun 10, 2026, 01:32 PM UTC

Affected components

Phoenix CloudPhoenix Cloud (Phoenix Cloud — Northern Virginia (us-east-1))Phoenix Cloud (Phoenix Cloud — Northern California (us-west-1))Phoenix Cloud (Phoenix Cloud — Oregon (us-west-2))Phoenix Cloud (Phoenix Cloud — Sao Paulo (sa-east-1))Phoenix Cloud (Phoenix Cloud — Ireland (eu-west-1))Phoenix Cloud (Phoenix Cloud — Frankfurt (eu-central-1))Phoenix Cloud (Phoenix Cloud — Tokyo (ap-northeast-1))Phoenix Cloud (Phoenix Cloud — Singapore (ap-southeast-1))Phoenix Cloud (Phoenix Cloud — Sydney (ap-southeast-2))

Update timeline

  1. investigating Jun 10, 2026, 01:32 PM UTC

    We have identified degraded performance with the Backup and Restore services of Phoenix Cloud. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support

  2. monitoring Jun 11, 2026, 07:35 AM UTC

    The issue impacting our services has been successfully resolved. All affected operations are functioning normally. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

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