Druva Phoenix incident

Reporting service experiencing degraded performance

Minor Resolved View vendor source →

Druva Phoenix experienced a minor incident on May 20, 2026 affecting Phoenix Cloud and Phoenix Cloud (East US (eastus)) and 1 more component, lasting 22d 18h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 05:12 PM UTC
Resolved
Jun 12, 2026, 11:40 AM UTC
Duration
22d 18h
Detected by Pingoru
May 20, 2026, 05:12 PM UTC

Affected components

Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))

Update timeline

  1. identified May 20, 2026, 05:12 PM UTC

    We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support