Druva Phoenix incident

Reporting service experiencing degraded performance

Resolved after 22 days 18 hours, affecting Phoenix Cloud and Phoenix Cloud (Phoenix Cloud — East US (eastus)) and 1 more, on May 20, 2026.

identified May 20, 2026, 05:12 PM UTC

We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Started: May 20, 2026, 05:12 PM UTC
Resolved: Jun 12, 2026, 11:40 AM UTC
Duration: 22d 18h
Detected by Pingoru: May 20, 2026, 05:12 PM UTC

Affected components

Phoenix CloudPhoenix Cloud (Phoenix Cloud — East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (Phoenix Cloud — UK South (uksouth))Phoenix Cloud (Phoenix Cloud — Germany West Central (germanywestcentral))Phoenix Cloud (Phoenix Cloud — Australia East (australiaeast))Phoenix Cloud (Phoenix Cloud — Northern Virginia (us-east-1))Phoenix Cloud (Phoenix Cloud — Northern California (us-west-1))Phoenix Cloud (Phoenix Cloud — Oregon (us-west-2))Phoenix Cloud (Phoenix Cloud — Sao Paulo (sa-east-1))

Update timeline

identified May 20, 2026, 05:12 PM UTC

We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

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