Druva Phoenix incident

Reporting service experiencing degraded performance

Druva Phoenix is currently experiencing a minor incident affecting Phoenix Cloud and Phoenix Cloud (East US (eastus)) and 1 more component, which began 6h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 05:12 PM UTC
Resolved
Ongoing
Duration
● 6h 25m
Detected by Pingoru
May 20, 2026, 05:12 PM UTC

Affected components

Phoenix CloudPhoenix Cloud (East US (eastus))Phoenix Cloud (West US (westus))Phoenix Cloud (UK South (uksouth))Phoenix Cloud (Germany West Central (germanywestcentral))Phoenix Cloud (Australia East (australiaeast))Phoenix Cloud (Northern Virginia (us-east-1))Phoenix Cloud (Northern California (us-west-1))Phoenix Cloud (Oregon (us-west-2))Phoenix Cloud (Sao Paulo (sa-east-1))

Update timeline

  1. identified May 20, 2026, 05:12 PM UTC

    We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support