DrFirst incident

Third-Party Connectivity Issue – ePrescribing Impacted

Started
May 04, 2026, 08:20 PM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
May 04, 2026, 08:20 PM UTC

Affected components

Pharmacy Network - Prescribing

Update timeline

  1. investigating May 04, 2026, 08:20 PM UTC

    Some customers may be experiencing intermittent issues with Pharmacy Network - Prescribing. This is related to a third-party connectivity issue currently under investigation. We will provide updates as more information becomes available.

  2. investigating May 04, 2026, 09:17 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 04, 2026, 09:55 PM UTC

    We are continuing to investigate this issue.

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