DrFirst incident

PDMP Third-Party Incident for Illinois

Minor Resolved View vendor source →

DrFirst experienced a minor incident on July 28, 2025 affecting PDMP, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 03:08 PM UTC
Resolved
Jul 28, 2025, 04:32 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 28, 2025, 03:08 PM UTC

Affected components

PDMP

Update timeline

  1. investigating Jul 28, 2025, 03:08 PM UTC

    Customers may experience issues accessing Patient Searches via PDMP reports for the state Illinois. We are working with our partner and will keep this page updated.

  2. resolved Jul 28, 2025, 04:32 PM UTC

    This incident has been resolved.