DrFirst incident
Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) & E-Prescribing Mobile (iPrescribe)
Affected components
E-Prescribing Mobile (iPrescribe)E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Update timeline
- investigating Feb 09, 2026, 05:38 PM UTC
We are currently experiencing an issue with the E-Prescription Desktop Staging Environment (Rcopia Staging Environment). Users are unable to launch the application at this time. Our engineers are aware and working to resolve this as soon as possible.
- resolved Feb 09, 2026, 05:42 PM UTC
This incident has been resolved.
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