DrFirst incident

Intermittent Performance Issues - EPCS IDP (Experian/ID.me)

Minor Resolved View vendor source →
Started
Feb 23, 2026, 10:05 PM UTC
Resolved
Feb 24, 2026, 03:15 AM UTC
Duration
5h 10m
Detected by Pingoru
Feb 23, 2026, 10:05 PM UTC

Affected components

EPCS IDP (Experian/ID.me)

Update timeline

  1. investigating Feb 23, 2026, 10:05 PM UTC

    IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as possible

  2. investigating Feb 23, 2026, 11:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 24, 2026, 12:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 24, 2026, 03:15 AM UTC

    This incident has been resolved.

Looking to track DrFirst downtime and outages?

Pingoru polls DrFirst's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when DrFirst reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track DrFirst alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring DrFirst for free

5 free monitors · No credit card required